🌐 This article has been translated from Korean for your convenience. If there is any discrepancy, the Korean version prevails.
Table of contents
- I need to make changes after starting the work. Can I request or pay an additional amount?
- Who owns the copyright to the finished work?
- How much is the Request service fee?
- I often get a notification saying “Your Request is now open for submissions.”
I need to make changes after starting the work. Can I request or pay an additional amount?
Yes. After accepting the Request form and before delivering the finished work, you can request additional payment at any time using the “Request transfer” button at the top of the form. The client can refuse the transfer request, and even if they refuse, the work will not be automatically stopped or refunded. In that case, you can discuss and decide together whether to continue.
You cannot cancel or edit a transfer request. If you made a mistake, please ask the client to reject the request.
Even if the client does not respond to the transfer request, the work deadline remains the same and will not be extended automatically.
The client can also send a transfer first using the “Transfer” button on the Request form without waiting for a transfer request. In this case, the creator cannot reject it.
There is no limit to the number of transfer requests or transfers you can make.
Who owns the copyright to the finished work?
The copyright to all finished works belongs to the creator. However, if the creator has specified different terms for how the work may be used, or if the creator and client have separately agreed on different terms, those terms will take precedence.
I can’t see the Request I published on the main page.
Please check the minimum price of the Request you published. Free Requests where the minimum price is 0P when all options are selected will only be shown on your channel and in search results. They will not be displayed on the main Request page.
How much is the Request service fee?
For Requests, a fee of 10% is charged on the withdrawal request amount. This fee is charged when you withdraw in cash the “Request earnings” generated from selling Request products. (For more details, please see the fee policy.)