🌐 This article has been translated from Korean for your convenience. If there is any discrepancy, the Korean version prevails.
- Go to [Log in with email] > [Reset password] and enter the email address of your account. Click the link in the password reset email that was sent to you to set a new password.
- If you cannot receive emails at your account email address due to actions such as deleting the email account, please refer to 'I deleted the email I used to sign up and cannot receive the password reset email'.
- If the email is not delivered, please refer to 'I did not receive the email verification or password reset email'.
- When you reset your password, automatic login will be disabled on all devices and browsers for your account security.
If you cannot log in with the reset password
- It may be due to using the wrong keyboard language (for example, Korean/English) or incorrect capitalization. Please change your password again with these in mind and try logging in once more.
- If you are using your browser’s auto-complete feature, a different value may be entered. Please check that the password has been entered correctly.
If your email address is in the @privaterelay.appleid.com format
- '@privaterelay.appleid.com' is an email address created by Apple’s “Hide My Email” feature. Emails sent to this address are automatically forwarded to your actual personal email.
- Enter the email in the @privaterelay.appleid.com format as it is and send the password reset email, then check the personal email that you use as your Apple ID.