🌐 This article has been translated from Korean for your convenience. If there is any discrepancy, the Korean version prevails.
- POSTYPE does not store any user information other than the account email address. Only if there is identity verification, point top-up, recurring payment, ID verification (within 1 year), creator verification history, or store order history that can be matched, and it matches your account details, we can change your email address to the one you request.
- After your email is changed, you can reset your password through Password Reset and then log in with email.
- If none of the above applies and we cannot verify that you are the account owner, we ask for your understanding that, in compliance with the Personal Information Protection Act and to protect customer privacy, we are unable to assist with using the account.