🌐 This article has been translated from Korean for your convenience. If there is any discrepancy, the Korean version prevails.
You can use the order/payment number shown in POSTYPE payment history (for points, membership, etc.) to find your account. Depending on the payment method, it may be displayed as an approval number, merchant order number, and so on.
- However, payments processed via Apple do not provide information that can be cross-checked, so they cannot be used to find your account.
- For payments made via quick bank transfer, please contact us through Find my POSTYPE account.
How to check your order/payment number depends on the payment method, as shown below.
Kakao Pay
- Kakao Pay app > [Recent history] > Select your POSTYPE payment history > Enter the 'Merchant order number' shown under [Details]
- From the Kakao Pay 'Transaction confirmation' document, enter the 'Payment number (TID)' or 'Merchant order number'
POSTYPE Pay
- In the Toss Payments payment completion email, enter the 'Order number'
- In the POSTYPE payment details email, enter the 'Order number'
Card easy payment
- In the Payple payment details email, enter the 'Approval number' or 'Order number'
- In the card app you used as your payment method, open your transaction history > In the detailed history for the POSTYPE payment, enter the 'Approval number'
Credit/debit card issued in Korea
- In the Danal credit card payment confirmation email, enter the 'Approval number' shown in the email
- In the card app you used as your payment method, open your transaction history > In the detailed history for the POSTYPE payment, enter the 'Approval number'
Toss Pay
- Toss app [All] > [Pay] at the top right > [History] at the bottom > Select the POSTYPE points payment > Tap 'Transaction statement' at the top > Check the merchant order number
Naver Pay (Npay)
- Naver Pay (Npay) app > Select [Payment] from the bottom tabs > Select your POSTYPE payment history > In [Payment details], enter the 'Payment number' or 'Payment confirmation number'
Google Play payment
- Play Store app > Tap your profile at the top > [Payments and subscriptions] > [Budget & history] > Select your POSTYPE payment history > Enter the 'Transaction ID'
- Google Payments Center > Select your POSTYPE payment history > [Transaction details] > Enter the 'Transaction ID'
Paypal
Go to the email account you used to sign up for PayPal.
Look for emails from service@paypal.com related to your most recent postype.com payment receipt.
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Click View or Manage Payment.
You’ll be taken to PayPal to check your transaction (sign-in may be required).
On the transaction details page, find the Invoice ID or Transaction ID.