Check your order/payment number in your payment history

You can use the order/payment number shown in the payment history for POSTYPE (for point purchases, membership, etc.) to find your account. Depending on the payment method, this may be labeled as an approval number, merchant order number, and so on.

• However, payment history from Apple and quick bank transfer does not contain information that can be cross-checked, so it cannot be used to find your account.

The way to check your order/payment number differs by payment method, as shown below.

Kakao Pay

• Kakao Pay app > [Recent activity] > Select your POSTYPE payment history > Enter the "Merchant order number" in [Details]
• From the Kakao Pay "Transaction certificate", enter the "Payment number (TID)" or "Merchant order number"

POSTYPE Pay

• Toss Payments payment completion email > Enter the "Order number"
• POSTYPE payment details notification email > Enter the "Order number"

Card easy payment

• Payple payment details email > Enter the "Approval number" or "Order number"
• In the card app used as the payment method, check your transaction history > From the POSTYPE payment details, enter the "Approval number"

Credit/debit card issued in Korea

• Danal credit card payment confirmation email > Enter the "Approval number" shown in the email
• In the card app used as the payment method, check your transaction history > From the POSTYPE payment details, enter the "Approval number"

Toss Pay

• Toss app [All] > [Pay] at the top right of the screen > [History] at the bottom of the screen > Select the POSTYPE point payment > Click "Transaction statement" at the top > Check the merchant order number

Naver Pay (Npay)

• Naver Pay (Npay) app > Select [Payment] from the bottom tab > Select your POSTYPE payment history > In [Payment details], enter the "Payment number" or "Payment confirmation number"

Google Play payment

• Play Store app > Tap your profile at the top > [Payments and subscriptions] > [Budget & history] > Select your POSTYPE payment history > Enter the "Transaction ID"
• Google Payments Center > Select your POSTYPE payment history > [Transaction details] > Enter the "Transaction ID"

PayPal

• Go to the email account you used to sign up for PayPal.

• Look for emails from service@paypal.com related to your most recent postype.com payment receipt.

• Click View or Manage Payment.

  • You’ll be taken to PayPal to check your transaction (sign-in may be required).

• On the transaction details page, find the Invoice ID or Transaction ID.