🌐 This article has been translated from Korean for your convenience. If there is any discrepancy, the Korean version prevails.
- POSTYPE does not store any user information other than the account email address. Only if you have any verifiable information such as identity verification, point top-up, recurring payment, ID verification (within 1 year), creator verification history, or store order history that matches your account information, we can change your email to the new address you request.
- After your email is changed, you can reset your password via Reset password and then log in with email.
- If none of the above applies and you cannot prove that you are the account owner, please understand that, in compliance with the Personal Information Protection Act and to protect customer privacy, we are unable to assist with the use of the account.