Purpose of Collecting and Using Personal Information

We collect the following personal information to verify your identity for receiving and processing inquiries, to deliver responses, and to provide smooth and high-quality services. The information you submit will not be used for any other purpose.

Items of Personal Information Collected

• Required: Email address to receive a reply, POSTYPE login email
• Optional: Depending on the type of inquiry, additional personal information you submit may include inquiry details, mobile phone number, masked ID copy, bank account copy, OS/browser information, etc.

Retention and Use Period of Personal Information

Your personal information is retained for a certain period to receive inquiries and resolve customer complaints. In accordance with the Act on the Consumer Protection in Electronic Commerce and POSTYPE's Privacy Policy, it is kept for 3 years and then destroyed. Masked ID copies and bank account copies are destroyed without delay once identity verification is complete.

You may refuse consent to the collection and use of personal information; however, if you do not consent, you may be restricted from submitting inquiries. We will carefully review the valuable feedback you provide and use it as a reference in our operations to offer you better service.