🌐 This article has been translated from Korean for your convenience. If there is any discrepancy, the Korean version prevails.
What is ID verification?
- Card or i-PIN verification is not available for Koreans residing overseas or non-Koreans who are recognized as Koreans, but they can verify their identity using a passport, which is an internationally accepted ID.
- For ID verification, only 1 account can be verified per legal name.
- The ID verification page can only be accessed from outside of Korea. Even if you access from outside Korea, if your account is determined to be for a non-Korean and Simple verification is supported, you will not be able to access the page. If you would like to change to a Korean account and then submit your ID, please let us know through Submit a request. However, once your account is changed to a Korean account in the system, it cannot be changed back to a foreign (non-Korean) account.
- Accounts verified by ID cannot receive creator verification. If you wish to verify your identity with one of Toss, mobile phone, i-PIN, or credit card under the same legal name used for your existing ID verification, please let us know through Submit a request.
- Under our Terms of Use, existing identity verification records cannot be canceled or changed.
- Users determined to have a Korean account, regardless of nationality, can submit their ID only if they are at least 20 years old in Korean age (recognized as an adult from January 1 of the year they turn 19 in international age).
- Once you submit your ID, the verification will automatically be reviewed. It may take some time to complete verification, so please wait a bit.
- If your ID verification is rejected, all submitted information is immediately deleted in accordance with our Privacy Policy, so we are unable to provide the exact reason for rejection.
- Under Passport Act Articles 16 and 25, using another person’s passport or a forged passport to complete identity verification may result in legal penalties, including imprisonment of up to 2 years or a fine of up to 20,000,000 KRW, so please be careful.
Canceling ID verification
- Even if your identity verification is canceled, you can continue to use POSTYPE, but only mature-related features will be restricted.
How to verify your ID
- Go to [Verify identity] > [ID verification (for users outside Korea only)] and enter all information exactly as it appears on your passport.
- Attach a copy of your passport where all information except your photo, last name, first name, date of birth, gender, country, and expiration date (including the information at the bottom of the passport) is masked (covered), then submit it.
Examples of ID verification being rejected
- When you do not mask (cover) all information except the photo, last name, first name, date of birth, gender, country, and expiration date on your passport (you must mask your passport number, resident registration number, and the information at the bottom of the passport on all submitted pages)
- When the last name and first name you entered do not match the passport exactly (spacing and hyphens must match exactly)
- If it is unclear which part of your name is the last name, enter “-” in the “Last name” field and enter your full name in the “First name” field.
- When you omit the middle name information written in your passport
- If your name includes a middle name, include it in the “First name” field and enter it exactly as shown.
- When you do not select the exact country name that matches your nationality
- When you attach an ID other than a passport (passport card, Korean resident registration card or foreigner registration card, international driver’s license, government-issued card-type ID, various certificates, etc.)
- When the passport is blurry or the information cannot be accurately checked due to light reflection
- When the passport is damaged or expired
- When the passport is suspected of being stolen or forged