🌐 This article has been translated from Korean for your convenience. If there is any discrepancy, the Korean version prevails.
Users with foreign nationality do not need to complete identity verification.
- Users with foreign nationality can simply enable the "Mature content access for foreigners" option under Settings > Account to view mature content.
- Enabling this option means you confirm that you are at least 18 years old and that viewing mature content is legal in your country/region of residence. Please note that some content may still be restricted even after enabling this option.
If you cannot find the "Mature content access for foreigners" option, you may have been identified as a Korean user for one of the following reasons:
- The language of your device or browser operating system is set to Korean.
- You are using an email service primarily for Korean users, such as Naver or Daum.
- There is a record of access from an IP address within Korea.
- You have been associated with another account identified as a Korean user.
Foreign users identified as Koreans can only verify their age with a passport.
- Once it is confirmed via your passport that you are at least 19 years old, you can view mature content.
- Other IDs such as national ID cards or driver’s licenses are not accepted.
- Only one account per person can be verified with a passport.
- After you submit your passport, the system will automatically review it. This may take some time, so please wait patiently.
- If your verification is rejected, the submitted data will be deleted immediately to protect your personal information, so we are unable to provide specific reasons for the rejection.
To submit your passport for verification, follow these steps:
- If you have not yet verified your email, please first complete it under Settings > Account > Email verification. After confirming or entering the correct email address, click "Send verification email," then click the link in the email sent by POSTYPE to activate it.
- Click Verify identity > ID verification (for overseas users only). This page can only be accessed from outside Korea.
- Enter your information exactly as it appears on your passport and upload a copy of your passport.
- If there is no "Surname" field on your passport, please enter a hyphen (-).
- If you have a middle name, include it together in the "Given Name" field.
Your verification may be rejected in the following cases:
- Any personal information other than your photo, surname, given name, nationality, gender, date of birth, and passport expiry date is not masked (all submitted pages must be masked).
- The information you entered does not exactly match the information on your passport (especially nationality, middle name, and names that include spaces or hyphens).
- You did not select the country name that exactly matches your nationality.
- You submitted documents that cannot be used for international travel, such as a Passport Card, national ID card, driver’s license, or student ID.
- Your information cannot be recognized due to blurring, glare, or other image issues.
- Your passport is damaged or expired, or appears to be forged or fraudulently used.
Below is an example of proper masking: