🌐 This article has been translated from Korean for your convenience. If there is any discrepancy, the Korean version prevails.
What ID verification is
- Koreans residing abroad or foreign nationals recognized as Koreans who cannot complete identity verification with card or i-PIN can verify their identity using a passport, an internationally recognized ID.
- For ID verification, only 1 account can be verified under a single name.
- The ID verification page is only accessible from outside Korea. Even if you access from abroad, if your account is recognized as a foreign user and supports simple verification, you will not be able to access the page. If you wish to switch to a Korean account and then submit your ID, please let us know via Submit a request. However, once your account is changed to a Korean account in the system, it cannot be switched back to a foreign account.
- Accounts verified with an ID cannot be creator-verified. If you want to complete identity verification via one of Toss, mobile phone, i-PIN, or credit card under the same name as your existing ID verification, please let us know via Submit a request.
- Under our Terms of Service, previous identity verification records cannot be canceled or changed.
- Users recognized as having a Korean account can submit their ID only if they are at least 20 years old in Korean age (recognized as adults from January 1 of the year they turn 19 in full age), regardless of nationality.
- Once you submit your ID for verification, it will be automatically reviewed. The verification process may take some time, so please wait a little while.
- If your ID verification is rejected, all submitted information is immediately deleted in accordance with our Privacy Policy, so we are unable to provide the exact reason for the rejection.
- Under Articles 16 and 25 of the Passport Act, using another person’s passport or a forged passport for identity verification may result in legal penalties such as imprisonment of up to 2 years or a fine of up to 20 million KRW, so please be careful.
Canceling ID verification
- Even if your identity verification is canceled, you can continue to use POSTYPE, but only adult-content-related features will be restricted.
How to verify your ID
- Go to [Verify identity] > [ID verification (for overseas users only)] and enter all information exactly as it appears on your passport.
- Attach and submit a copy of your passport where all information except your photo, family name, given name, date of birth, gender, country name, and expiration date is masked (hidden), including the information at the bottom of the passport.
Examples of ID verification being rejected
- If you do not mask (hide) all information except your photo, family name, given name, date of birth, gender, country name, and expiration date (you must mask your passport number, resident registration number, and the information at the bottom of the passport on all submitted pages)
- If you do not enter your family name and given name exactly as written on your passport (spacing and hyphens must match exactly)
- If it is not clear which part of your full name is the family name, enter “-” in the “Family name” field and enter your full name in the “Given name” field.
- If you omit the middle name information written on your passport
- If your name includes a middle name, be sure to include it accurately in the “Given name” field.
- If you do not select the correct country name that matches your nationality
- If you attach an ID other than a passport (passport card, Korean resident registration card・alien registration card, international driver’s license, overseas ID, various certificates, etc.)
- If the passport is blurry or light reflection makes it difficult to accurately read the information
- If the passport is damaged or has expired
- If the passport appears to be stolen or forged