๐ This article has been translated from Korean for your convenience. If there is any discrepancy, the Korean version prevails.
- Due to the nature of online content transactions, POSTYPE operates its system so that cancellation or refund of purchased or sponsored posts is not possible, in order to protect users and comply with financial institution guidelines.
- Article 17(2) of the Act on the Consumer Protection in Electronic Commerce states that even if the price of a post you already purchased changes or the post becomes free, you still cannot cancel or get a refund for that purchase.
- Even if you delete an item from [Library] > [Purchases], the purchase will not be canceled or refunded. If you delete a purchased post, you will no longer be able to view the owned copy of that post from your purchases, and once the original post is deleted, you will not be able to view it anymore. Deleted purchase items cannot be restored, so please be careful when deleting them.
- If a sponsored post is deleted, the sponsorship will not be canceled and the sponsored amount will not be refunded. Once the original post is deleted, you will no longer be able to view it.