🌐 This article has been translated from Korean for your convenience. If there is any discrepancy, the Korean version prevails.
What is a membership subscription?
- On channels that have created membership plans and enabled subscriptions, you can click the 'Membership' menu to view the list of plans and start a subscription.
- You can subscribe to as many channels as you like, but you can only subscribe to one plan per channel.
- Once you pay for a plan set by the creator, you can immediately use the benefits. Every month, the subscription fee will be billed using the same payment method, and the subscription period will automatically renew.
- [My menu] > [Membership subscriptions] shows the channels and plans you subscribed to, plan price, subscription period, and usage history.
- The subscription start message (up to 100 characters) you write when starting a membership subscription will be shared with the creator via a notification.
- The payment information you enter when starting a membership subscription (name, email, contact information) will not be disclosed to anyone, including the creator.
- When you start a membership subscription, you automatically subscribe to the channel, and you cannot cancel the subscription during the subscription period.
- You can view membership posts only from the profile that holds the membership subscription.
- You cannot subscribe to the same channel’s membership more than once using a different profile under the same account.
- If your card PIN has changed, payments may not be processed correctly. In this case, go to [Membership subscriptions] > [Change payment method] and change it to another card or another payment method.
Benefits of a membership subscription
- You can view membership posts and receive any additional benefits provided by the creator.
- During the subscription period, members can exchange messages with the creator regardless of the creator’s message permissions settings.
- If a channel allows comments only from “buyers/subscribers,” members can view and write comments on all posts during the subscription period. After the membership subscription ends, members can only delete their comments from [Library] > [Comments].
How to start a membership subscription
Subscribe with Kakao Pay recurring payments
- Recurring payments are processed without additional authentication using the card or bank account you registered in advance with Kakao Pay.
- You can check it in the KakaoTalk app under [···].
- If you register recurring payments with Kakao Money and the Kakao Money balance is insufficient, the linked bank account will automatically be topped up in units of 10,000 KRW and then used for payment. For example, if the transaction amount is 5,000 KRW, 10,000 KRW will be added first, 5,000 KRW will be used for the payment, and the remaining 5,000 KRW will stay in Kakao Money.
Subscribe with Naver Pay (Npay) recurring payments
- Recurring payments are processed without additional authentication using the card or bank account you registered in advance with Naver Pay (Npay).
- If you register recurring payments using point balance, and your points are insufficient, the linked account you set up at registration will automatically be debited to charge Naver Pay (Npay) points in units of 10,000 KRW, and then the payment will be made.
Subscribe with a credit card recurring payment
- You only need to register your card once by entering the card number, expiration date, first digits of the PIN, and 6-digit date of birth.
- To verify that the card is valid, a 100 KRW charge will be made automatically when registering the card, and this charge will be automatically canceled within a few minutes.
- If you have used card recurring payments before, it will show a message saying “You are already authenticated.” and complete the registration.
- The information you enter is encrypted and processed by the payment gateway. The payment gateway “Payple Co., Ltd.” may appear in approval texts and receipts.
- Currently, membership subscriptions are available only with domestic credit cards. Membership subscriptions with international credit cards are not supported.
I can’t find the membership subscribe button in the iOS app.
- In the POSTYPE iOS app, due to App Store policy, the “Subscribe” button and plan price information are not shown in the [Channel] > [Membership] tab. We ask for your understanding regarding this limitation.
- You can still join a membership from the post detail screen via the “Join membership” button.