Revenue has not been deposited.

If your revenue has not been deposited even though you meet all the conditions

• At the time of withdrawal, the transfer may not have been processed correctly due to reasons such as the account being closed, account information error, business registration number error, or business closure.
• If the transfer cannot be made, the issued tax invoice will be canceled and the revenue you requested for withdrawal will be credited back to your balance. If a withdrawal fails, please submit the correct account information in Change withdrawal account.
• Even if it shows as 'Withdrawal completed' in [Revenue] > [Withdrawal history] and you have received a withdrawal completion email, the bank’s deposit process may take some time, so please wait a little longer. Deposits are processed sequentially, so we cannot provide an exact time, and it may vary slightly depending on internal circumstances.
• Some virtual accounts such as KakaoBank Mini and Toss Youth accounts have a maximum receivable amount per transfer and a maximum balance limit, which differ by account policy. If the amount to be withdrawn exceeds the transfer or balance limit set for the account, we will not be able to deposit your revenue.

Revenue is deposited only if you meet all of the conditions below.

• As of 0:00 on the 1st of the current month, your total revenue balance is at least 10,000 KRW and automatic withdrawal is turned on.
• The automatic withdrawal setup is complete, and you can check your revenue, final payout amount, expected deposit date, etc. in [Revenue] > [Withdrawal history].
• It is after 7:00 PM on the 10th of the same month (or the previous business day if the 10th is a holiday), based on the date you set up automatic withdrawal.
• The revenue has not been deposited into the account registered in [Revenue] > [Withdrawal settings].