🌐 This article has been translated from Korean for your convenience. If there is any discrepancy, the Korean version prevails.
What canceling a recurring membership means
- To stop recurring payments, you need to cancel your membership before the current membership period ends.
- As soon as the membership period ends, the membership will be renewed and payment will be charged again. Payments that have already been made are non-refundable before the end of the period in accordance with the Terms of Use.
- Even if you cancel your membership, you can continue to enjoy the benefits until the end of your current membership period (up to 1 month). Once the period ends, your membership will no longer renew and no further recurring payments will be made.
- If you rejoin after canceling your membership, a new membership period will start from the payment date and your previous viewing permission will be reset.
- If you want to cancel your channel subscription after canceling your recurring membership, go to My menu > Subscribed channels and click the “Subscribed” button for the channel you are currently subscribed to in order to cancel the subscription yourself.
How to cancel a recurring membership
- In Membership history under My menu, you can check the memberships you’ve joined or canceled, the payment amount, and the usage period.
- Select the membership you want to cancel and click “Cancel membership” to cancel it immediately.
When memberships are automatically canceled
- If all 5 payment attempts on the recurring payment date fail due to reasons such as insufficient balance, exceeding your limit, or an unavailable payment method, your membership will be automatically canceled.
- If a creator ends their membership plan, existing members can continue to receive benefits for one month from their last membership date. After that, all future recurring payments will be automatically canceled, and the membership will be automatically terminated when the period ends.