🌐 This article has been translated from Korean for your convenience. If there is any discrepancy, the Korean version prevails.
- Make sure you entered your email address correctly.
- Check your spam or trash folders.
- If your mailbox is full, the verification email may not be delivered. Please check that your email service has enough storage space available.
- Email delivery can sometimes be delayed depending on the server status, so please wait a little.
- For Naver Mail, please refer to the how to allow incoming mail guide, then go to [Settings] at the bottom right > [Spam Settings] > [Allow/Block List], add postype.com to the allow list, and try sending the email again.
- For Gmail, refer to Create rules to filter your emails. Click the “Show search options” icon in the top search bar, then enter postype.com in the “From” field. Next, click “Create filter” at the bottom right and check the box for “Never send it to Spam.” Click “Create filter” and then try sending the email again.
- For email verification, try sending the verification email to a different email address.
- For password reset emails: if your account was identity-verified on or after January 1, 2018, go to the login page and use Find Account to complete identity verification, change the email address on your account, then send the password reset email again to the updated email address.
- If you still can’t receive our emails, it is likely an issue with your email service. Please contact your email service provider.