🌐 This article has been translated from Korean for your convenience. If there is any discrepancy, the Korean version prevails.
- Check that you entered your email address correctly.
- Check your spam or trash folders.
- If your mailbox is full, verification emails may not be delivered. Make sure the email service you use has enough available storage.
- Depending on the server status, email delivery may be delayed. Please wait a little longer.
- For Naver Mail, refer to the How to allow emails, then go to [Settings] > [Spam settings] > [Allow/Block] at the bottom right and add postype.com to the allow list. After that, try sending the email again.
- For Gmail, refer to Create rules to filter your emails. In the search bar at the top, click the ‘Show search options’ icon and enter postype.com in the From field. Then click ‘Create filter’ at the bottom right and check the box next to ‘Never send it to Spam’. Click ‘Create filter’ and then try sending the email again.
- For email verification, try sending the verification email to a different email address.
- For password reset emails: if your account has completed identity verification on or after January 1, 2018, go to Find account on the login page, complete identity verification to change your account email address, then send the password reset email again to the new email address.
- If you still cannot receive emails, it is likely an issue with your email service. Please contact that service for further assistance.