Log in with a passkey

🌐 This article has been translated from Korean for your convenience. If there is any discrepancy, the Korean version prevails.

Log in with a passkey

On the login screen, tap the “Log in with passkey” button.

  1. Select the passkey you want to use on your device.

  2. Complete biometric verification (fingerprint or face recognition) or enter your PIN.

  3. Once verification is complete, you’ll be logged in right away.

Even if your account has 2-step verification (OTP) enabled, logging in with a passkey will sign you in immediately without any extra verification step. This is because the passkey itself confirms both device ownership and your biometric authentication.

 

I can’t see the “Log in with passkey” button

On devices or browsers that don’t support passkey login, the “Log in with passkey” button won’t appear. In this case, please log in using your email/password or a social login option.

To use passkey login, you’ll need one of the environments below.

  • iOS/iPadOS: 16 or later, Safari or Chrome

  • Android: 9 or later, Chrome

  • macOS: Ventura (13) or later, Safari or Chrome

  • Windows: 10 or later, Chrome or Edge

In many cases, you can use passkeys after updating your device’s operating system and browser to the latest version.

 

Log in on your PC using a passkey on your smartphone

Even if your PC doesn’t have a passkey, you can still log in by using a smartphone where a passkey is registered.

  1. On the PC login screen, click “Log in with passkey.”

  2. When a QR code appears, scan it with your smartphone.

  3. After completing biometric verification on your smartphone, you’ll be logged in on your PC.

To use this feature, Bluetooth must be turned on your smartphone.

 

I can’t log in with a registered passkey

  • Check that you’re trying to log in from the device where you registered the passkey (or a device in the same ecosystem).

  • Make sure biometric authentication (fingerprint or face recognition) is properly set up on your device.

  • Update your operating system and browser to the latest version.

  • If the issue persists, log in with your email/password, delete the existing passkey, and register it again.

 

Passkey