🌐 This article has been translated from Korean for your convenience. If there is any discrepancy, the Korean version prevails.
What is Premium?
Premium is a paid subscription service that gives you access to various features through a monthly recurring payment.
How to join Premium
- Premium join page: choose either the Plus or Lite plan you want, then click the “Join” button.
- You can also join Premium from the app. However, due to store policy fees, paying on the web is about 30% cheaper.
- Go to the POSTYPE website and subscribe to Premium on the web.
Cancel Premium (web)
- [My menu] > [Payment] > [Premium] > In [Manage subscription], click the “Cancel subscription” button at the bottom left.
- Choose between immediate cancellation or scheduled cancellation.
- If you select “Schedule cancellation,” Premium will be automatically canceled before the next recurring payment date.
- If you select “Cancel now,” any remaining reward points will be deducted and all benefits will end.
- If you scheduled cancellation but want to keep your subscription, go to [My menu] > [Premium] and click “Cancel scheduled cancellation.”
Cancel Premium (app)
If you subscribed to Premium via in-app payment, store policies require that you request cancellation scheduling and refunds directly through the App Store or Google Play Store only.
- In the app, go to [Benefits] > [Attendance check] or scroll to the very bottom of the [Join Premium] page and tap the App Store or Google Play link in the payment notice text.
- In the store page you are taken to, select your active POSTYPE Premium and proceed as desired.
- Schedule cancellation: proceed with “Cancel subscription.” Even after canceling, your benefits will remain in effect until the end of the current billing period.
- Request a refund: follow the store guides below to request a refund directly. For related questions, please contact each store.
I received a notification and email saying my Premium is scheduled for cancellation.
To prevent ongoing charges when you are no longer using the Premium service, if a Premium subscriber has not accessed the service for 45 days, cancellation is automatically scheduled. You can log in to your account and cancel the scheduled cancellation.
If I cancel Premium, will my blocked tags and private comments disappear?
When you cancel Premium, the blocked tags and private comments you set up during your subscription period will not disappear. You can check your blocked tags after rejoining at [Settings] > [Block] > [Blocked tags]. You can delete, edit, or view private comments at any time under [Library] > [Comments].
I canceled Premium and now I can’t rejoin.
If you cancel immediately within 7 days of joining and receive a full refund, you will be able to rejoin after 90 days. If you repeatedly cancel and rejoin, or otherwise use the service in an abusive way, your use of the service may be restricted in accordance with the Terms of Use.
I changed the password for the card registered as my payment method (web).
If the password of the card registered as your payment method is changed, it may become difficult to process payments with that card. In that case, please go to [Premium] > [Manage subscription], select a payment method, then click “Change payment method” to switch to another card or another payment method.