🌐 This article has been translated from Korean for your convenience. If there is any discrepancy, the Korean version prevails.
The storage location for files downloaded from POSTYPE can differ depending on the device you’re using.
Android smartphones
- You can find downloaded files either by going to [My Files app] > [Categories] to check by category (file type), or by going to [My Files app] > [Internal storage] to check by download folder.
iOS smartphones
- In the iPhone app, download progress is sent as app notifications. Go to iPhone settings [POSTYPE] > [Notifications] and enable 'Allow Notifications' to be able to download files.
- On iOS 13, you can tap the download complete notification to open the download location directly and check the file. On earlier versions, you can find it in the default iPhone “Files” app.
- If you deleted the Files app, please search for it in the App Store and reinstall it.
- You can find downloaded files under [Files app] > [On My iPhone] > [POSTYPE].
Notes
- Depending on how Android and iOS operate, all files downloaded from POSTYPE and saved in [My Files app] or [Files app] may be deleted when you uninstall the POSTYPE app. Please keep this in mind when using the service.
- For smartphone system features that POSTYPE cannot control, we’re unable to provide detailed guidance. Please contact the customer support of your device manufacturer (Samsung, Apple, Google) directly.