🌐 This article has been translated from Korean for your convenience. If there is any discrepancy, the Korean version prevails.
The save location of files downloaded from POSTYPE can differ depending on the device you use.
Android smartphones
- You can check downloaded files in two ways: by file type via [My Files app] > [Categories], or by folder via [My Files app] > [Internal storage] > Downloads.
iOS smartphones
- In the iPhone app, the download progress is sent as app notifications, so in your iPhone settings go to [POSTYPE] > [Notifications] and enable Allow Notifications to be able to download files.
- On iOS 13, you can tap the download-complete notification to open the download path directly and check the file. On lower versions, you can check it in the default iPhone app, the Files app.
- If you deleted the Files app, please search for it in the App Store and reinstall it.
- You can find downloaded files in [Files app] > [On My iPhone] > [POSTYPE].
Notes
- Depending on how Android and iOS operating systems work, all files downloaded from POSTYPE and saved in [My Files app] or [Files app] may be deleted when you uninstall the POSTYPE app. Please keep this in mind when using the service.
- For smartphone functions that POSTYPE cannot configure directly, we may not be able to provide clear guidance. For such issues, please contact the customer support of your device manufacturer (Samsung, Apple, Google).