What is a telemarketing business report?

• Unless you had fewer than 50 transactions in the previous year or are a simplified taxpayer, you are required to file a telemarketing business report.
• After business registration, you can apply for a telemarketing business report online via Government 24 or in person at your local district office.
• You’ll need the following documents when you apply.
  • For all applicants: copy of business registration certificate, representative’s ID
  • Sole proprietors: proof of use of buyer protection (escrow) service
  • Corporations: proof of use of buyer protection (escrow) service, certified copy of corporate registration, corporate seal, corporate seal certificate
• After filing your telemarketing business report, you must pay an annual registration license tax under the Local Tax Act.
  • The amount depends on the location of your business and is up to 40,500 KRW.
  • You can pay in person, via WETAX, or by bank transfer.
  • The tax is charged when you first file your telemarketing business report and then every January.

How to file a telemarketing business report

How to apply online

1. Sign up on Government 24 and register your personal digital certificate.
2. Go to Telemarketing Business Report, fill out all required fields, attach the necessary documents, and submit your application.
3. Once you’re notified that issuance is complete, visit your local district office, pay the registration license tax, and receive your certificate.

How to apply in person

1. Visit the civil service office at your local district office and obtain the telemarketing business report form to fill out.
2. Submit the completed report form along with the required documents.
3. Once you’re notified that issuance is complete, visit your local district office, pay the registration license tax, and receive your certificate.

How to obtain proof of use of buyer protection service

• Buyer protection service (escrow) is a service that guarantees consumer purchase safety under Article 24-2 of the Electronic Commerce Act, when a consumer chooses to use a payment deposit service or when the telemarketing business operator enters into an insurance contract or similar to compensate for consumer damage.
• If you have a corporate account and a corporate digital certificate, you can sign up for an escrow service and get the certificate from NH NongHyup, IBK Corporate Bank, or KB Kookmin Bank. For detailed steps on issuance, please refer to each bank’s guide.
  • Kookmin Bank > [Seller] > [Seller Certification Mark (Register Certification Mark)] > [Seller Certification Mark (Issue Proof of Use of Buyer Protection Service)]
  • IBK > [Transfer (Safe Transfer)] > [Sign Up for Service] > [Issue Certificate of Safe Transfer Use]
  • NongHyup > [Sign Up for NH Escrow Service] > [Register Certification Mark] > [Issue Proof of Use of Buyer Protection Service]

Inserting an escrow certification mark

• POSTYPE does not support inserting HTML source code into channels or posts.
• Please instead indicate that buyer protection service is available and link to a web page where users can confirm or check your enrollment in the service.