🌐 This article has been translated from Korean for your convenience. If there is any discrepancy, the Korean version prevails.
- Go to [Log in with email] > [Reset password], then enter the email address for your account. Click the link in the password reset email we send you to set a new password.
- If you can’t receive emails at your account email address due to account deletion, etc., please refer to 'I deleted the email I signed up with and can’t receive the password reset email'.
- If you’re not receiving the email, please refer to 'Email verification / password reset emails are not arriving'.
- When you reset your password, all automatic logins on every device and browser will be signed out for your account security.
If you can’t log in with the reset password
- It may be due to switching between Korean/English keyboards or uppercase/lowercase letters. Change your password again with this in mind, then try logging in once more.
- If you’re using your browser’s autofill feature, something different may be entered. Please make sure your password is being entered correctly.
If your email address is in the @privaterelay.appleid.com format
- ‘@privaterelay.appleid.com’ is an email address created by Apple’s “Hide My Email” feature. Emails sent to this address are automatically forwarded to your actual personal email.
- Enter the email in the @privaterelay.appleid.com format as is, send the password reset email, and then check the personal email you use for your Apple ID.