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POSTYPE is always on your side. Feel free to tell us the inconvenience or suggestions you experienced while using POSTYPE. We will answer you within three working days.

For account recovery, please submit via Account Recovery. For payment issues, use Payment Support. For request-related issues, use Request Support.

AI coud assist us in organizing your inquiry and drafting a response, and every reply is reviewed by a support representative before it is sent. Your inquiry may be transferred overseas during this process. For details, please see our Privacy Policy. Please do not include resident registration numbers, passwords, or card numbers in your inquiry unless we have specifically requested them.

  Your response will be sent to your Posttype account email address. If you would like to answer to another email address, please select [Profile] > [Logout] at the top right.

캐릭터·스토리 주소를 1개만 입력해 주시기 바랍니다.

원작이 공개된 페이지 주소를 입력해 주시기 바랍니다. 다른 플랫폼의 주소도 입력할 수 있습니다.

원작자와의 관계를 선택해 주시기 바랍니다.

비슷한 부분을 모두 선택한 뒤, 아래 문의 내용에 어떻게 비슷한지 구체적으로 적어 주시기 바랍니다. Notion, docx, pdf 등 외부 문서 링크는 확인하지 않습니다.

Please be as specific as possible, including screenshots, URLs, and search keywords related to the issue.

1. Purpose: identifying you to receive and process your request, delivering a reply, and providing quality service. 2. Items collected: (required) reply email address, Postype login email; (optional) request details, mobile number, masked ID copy, bank account copy, OS/browser information, and any other personal information you submit. 3. Retention: kept for 3 years under the E-Commerce Act and Postype's Privacy Policy, then destroyed. Masked ID and bank account copies are destroyed immediately after identity verification. 4. You may refuse consent; however, you will not be able to submit a request without it.

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