Submit a request

POSTYPE is always on your side. Feel free to tell us the inconvenience or suggestions you experienced while using POSTYPE. We will answer you within three working days.

For account recovery, please submit via Account Recovery. For payment issues, use Payment Support. For request-related issues, use Request Support.

AI coud assist us in organizing your inquiry and drafting a response, and every reply is reviewed by a support representative before it is sent. Your inquiry may be transferred overseas during this process. For details, please see our Privacy Policy. Please do not include resident registration numbers, passwords, or card numbers in your inquiry unless we have specifically requested them.

  Your response will be sent to your Posttype account email address. If you would like to answer to another email address, please select [Profile] > [Logout] at the top right.